• Extra 15% Off Select Sale Items.
• Valid online at hellyhansen.com.au only
• Eligible items are identified with a red badge indicating: EXTRA 15%
• Styles marked with the badge EXTRA 15% will be automatically discounted at checkout.
• Marked price discounted at time of checkout.
• Promotion valid Tuesday 6th April (11 am AEST) 2023 until Sunday 9th May (11:59 pm AEST). 
• Strictly no sale prices will be retroactively applied to orders made outside the promotion designated time. 
• Promotional discount codes are not valid on sale items unless otherwise stated. 
• Promotional codes cannot be used in conjunction with any other discount codes unless otherwise stated.  
• In the event Helly Hansen is unable to fulfil the stock requirements of an order, we reserve the right to refund the purchase price. 
• All colour variants of a style may not be eligible. Select the individual colour swatches on the product page to update the offering.

SHIPPING & DELIVERY 

Orders will be processed within 24hrs of receipt. All orders placed before 11:00am, Monday through Friday, will be handed to AusPost the same day. Orders placed on Saturday, Sunday and holidays will be posted on Monday and/or the next business day.

Our delivery times, facilitated by our trusted partner AusPost, occur Monday to Friday during standard business hours. If you're unavailable to sign for your parcel at home, you can count on it being securely held for you at your nearby post office for convenient pickup.

RETURN OF SALE ITEMS 

All items returned in line with the returns policy will be refunded as per the policy. Please note that returns are at the cost of the consumer unless there is a fault with the order, and the time to receive and process returns could take a little bit longer than usual over the next 6 weeks.  

EXCHANGES 

We can’t facilitate exchanges, however, happily provide refunds. We encourage you to return your garment(s) and to re-purchase the correct size(s) as soon as possible due to high sales volumes and return processing times. Subject to style and size availability.  

WE OFFER A 30-DAY RETURN POLICY AT HELLYHANSEN.COM.AU 

If you are not satisfied for any reason, with your product(s) purchased online (via this site) that are unused, with tags attached, and in a saleable condition, you can return it to us within 30 days of receiving it. We will issue you a full refund for the price you paid for returned item(s), excluding shipping.  

HOW TO RETURN A PRODUCT 

To return a product, please contact us via email HERE. 

• We will provide you with a return authorisation number and postal address. 
• Post your items and please hold on to your proof of postage. 
• Returned items will be processed within 72hrs of receiving them. 
• You will receive an email notifying you that your refund request has been issued to your banking institution.  

ITEMS MAY BE RETURNED IF 

• The products are unwashed and unused (you can of course try the item on for fit) 
• The product is in its original undamaged packing (a carefully opened package is fine) 
• All tags are attached 
• The product is complete (e.g. both items of a pair must be returned) 
• You have kept your proof of postage in case the return is lost in transit 

Full Terms and Conditions HERE. 

NEED HELP?  

If you have any questions or are having trouble checking out, please contact customer service via email HERE or call us at (02) 8068 8600 between 9:00am and 5:00pm AEST, Monday to Friday.