Dear Helly Hansen community,
During these extraordinary times there is nothing more important than the health and well-being of our customers, professionals and colleagues worldwide.
We encourage you all to stay safe and follow government guidelines. If you are going out to explore the outdoors, hike or sail - remember that emergency services are strained. You could be taking resources from someone that needs it. Stay active but keep close to home.
You can still purchase online.
WE ARE TAKING IMPORTANT STEPS TO HELP YOU STAY PROTECTED
In accordance to government guidelines all members of the supply chain are taking additional precautions to minimise any risk, conducting additional deep cleans, practicing social distancing.
We continue to monitor the situation closely and are following the latest recommendations from the Government & World Health Organisation.
WE ARE OPEN FOR BUSINESS
Our retails store are now open across Australia.
We have implemented the following in-store measures to help keep our teams and customers safe: providing hand sanitiser, practicing social distancing in-store, cleaning more frequently (we have increased our cleaning and hygiene program including regular surface cleaning of high touch areas), store capacity limit, and contactless payments – we kindly request all customers to use car payment where possible
Our online store is open, with new safety measures in place for fulfillment and delivery of orders. From now on customers will no longer be required to sign for their parcel at point of delivery or collection. More information can be found here
WE ARE HERE FOR YOU
We are committed to providing you the best service we can. Our customer service team is available via phone or email during normal opening hours to help you navigate this uncertain time.
Email us here or call (02) 8068 8600
We remain hopeful that the challenging waters we are sailing through pass quickly.
Helly AU team